Comments disappearing on Facebook

How to fix “Comments Disappearing On Facebook” (Quick Solution)

Are you unable to access comments beneath a Facebook post, leaving you confused as to why the discussion seems to vanish into thin air? You are in the right place if you have encountered this frustrating scenario. The Facebook comment feature is a widely adopted tool that facilitates community interactions.

However, there are certain instances where comments under your posts or those of others mysteriously disappear, leaving users at a loss. This guide will explore why comments disappear under Facebook posts and highlight potential solutions to fix this issue. Therefore, keep reading to gain insight and learn how to address this issue.

Reasons Why Comments Disappeared On Facebook

  1. Down Server or Technical Issue
  2. Guidelines For Posting
  3. Poor Internet Connection
  4. Settings

Comments Disappearing On Facebook


Facebook comments feature allows users to share their thoughts on posts, photos, or videos. Therefore, any problem with this feature can be frustrating. If you find yourself in a situation where Facebook comments continuously vanish from posts, it is crucial first to grasp the reason behind this occurrence.

If you are curious why such a problem occurs, there are different reasons for it. Understanding these reasons and causes is crucial to address this issue effectively. Following are the reasons why comments disappear on the Facebook platform:

Reasons Behind Comments Disappearing On Facebook

Down Server or Technical Issue

Facebook can encounter temporary glitches or technical issues like any other online platform. These problems can influence the proper functioning of features, including comments. It could be due to server overloads, software bugs, or other technical issues.

Moreover, when Facebook servers experience interruptions, it can impact the visibility or accessibility of the comments feature. During such periods, the platform may struggle for a while to retrieve and display comments for users.

Guidelines For Posting

Facebook has established guidelines to manage the comments allowed on the platform. If the user’s comments go against these guidelines, they will likely be removed by the Facebook moderation system. Additionally, comments on Facebook posts may disappear due to the owner of the post.

The owner of the post has the full authority to remove any comments. If your Facebook comments are not visible, this could be the reason, too. Furthermore, Facebook provides users with tools to manage comments on their posts.

This includes filtering or blocking certain words that limit the audience for comments or turning off commenting altogether. If the person who created the post turned on such settings, it can affect whether comments are visible. To avoid such a problem, your comments must align with the Facebook posting guidelines.

Poor Internet Connection & Outdated Version

Another reason for the disappearance of Facebook comments could be your poor internet connection and usage of an outdated version. If you are unable to see the comments you posted or those from others, it might be due to a weak internet connection.

The weak connection might stem from issues with either your mobile data or Wi-Fi. If you are experiencing this issue, you may want to check and troubleshoot your internet connection to ensure a more seamless browsing experience on the social platform.

Moreover, a problem might arise at times if you are using an outdated version of Facebook. The Facebook app receives periodic updates, and comments may vanish due to the use of an older version. Hence, it is necessary to keep the app updated.

Settings

Your personal Facebook settings can also influence the visibility of your comments. If, for instance, you have restricted specific individuals or groups from seeing your comments, they may not be displayed.

Solution To Address This Issue

Turn On Comment Feature

If your comments have disappeared, ensure you have turned on the Facebook comment feature. To adjust your comment settings on the Facebook app, follow the following instructions:

  • Open the app and navigate to the post in question.
  • Tap on three dots and choose “Who can comment on your Post?“.
  • Select your preferred option and confirm the changes by clicking “Done.”

Update The App

To address the issue, ensure that your Facebook app is updated and you are not using the old version. An outdated app may have glitches that can be addressed to prevent potential bugs within the application. Moreover, updating the app ensures access to the latest features, enhancing the overall user experience.

If you are using Android, go to the Google Play store to update the Facebook app. If you are using an iPhone, navigate to the App Store to update the app.

Update Facebook App
Update Facebook App

Restart Facebook

Simply just restarting the app can solve a lot of problems. Restarting your Facebook app can often help in resolving the problem. If restarting the app does not solve the problem, restart your device.

The problem might sometimes be related to your device rather than the Facebook app, potentially stemming from issues with the device itself. To solve this problem, restart your device.

Other solutions include clearing the app cache, adjusting Facebook settings, and checking the internet connection. However, if nothing works, consider reaching out to Facebook support.

Clear Cache & Delete App Data

Clearing the cache of the Facebook app is a common troubleshooting step recommended to resolve various issues such as slow performance, crashes, or other glitches. It can help refresh the app’s data and potentially resolve temporary issues.

Here’s how you can clear the cache and app data for the Facebook app on Android:

Clear Cache:

  • Go to your device’s Settings.
  • Scroll down and tap on “Apps” or “Applications” (the name may vary depending on your device).
  • Find and tap on the Facebook app from the list of installed apps.
  • Tap on “Storage.”
  • You should see options to clear the cache. Tap on “Clear Cache.”
  • Confirm the action if prompted.

Clear App Data:

  • If clearing the cache doesn’t resolve the issue, you can try clearing the app data.
  • Follow the same steps as above to get to the Facebook app’s information screen.
  • Instead of tapping “Clear Cache,” tap on “Clear Data” or “Storage,” then “Clear Data.”
  • Confirm the action if prompted.

Note:

Keep in mind that clearing app data will log you out of the app, and you may need to log in again when you reopen it. Additionally, any settings or preferences within the app may be reset to their default values.

If clearing the cache and app data doesn’t resolve the problem, you may need to try other troubleshooting steps or consider reinstalling the Facebook app altogether.

Go to Settings
Go to Settings
Go to Storage
Go to Storage
Go to Other Apps
Go to Other Apps
tap on Facebook
Tap on Facebook
Clear Facebook Cache
Clear Facebook Cache

Try Using Facebook Lite

In some cases, when the users switched to Facebook Lite they did not face the disappearing comments issue anymore. Try using Facebook Lite and chances are you won’t have to deal with the comments disappearing issue anymore.

Install Facebook Lite
Install Facebook Lite

Uninstall & Reinstall

Sometimes there is a technical issue causing the app not to function properly. Uninstall the current app and reinstall the Facebook application, hopefully, this will resolve all the bugs & issues.

Click “all comments”

One of the reasons It’s that you don’t have All Comments selected at the top of the post. So if the Replies that you’re trying to read don’t fall under the default setting of “Most Relevant“, it collapses them, so to avoid the disappearing of comments click on “all comments” at the top post.

Check out “You’re all Caught up” Why it Shows up on Facebook & What it Means.

Wrap Up

Comments disappearing on your Facebook can be due to a weak internet connection, using an outdated app, violating Facebook guidelines, etc. To solve this issue, follow the instructions mentioned in this guide.

Check out Why can’t I like anything on Facebook? (Reasons & Quick Fixes)

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